When your Brother printer shows you a low toner message and you don’t have new toners at home, and what’s worse the stores nearby don’t have TN-221 or TN-225 toner cartridges in stock. This is very annoying and you start to doubt about the quality of the toner. The printer will possibly work again by resetting the toner, which will make full use of the toner inside. We have decided to share the troubleshooting steps with you to manually reset the toner life.
Printer Models: HL-3140CW and HL-3170CDW
1. Open the front cover of the printer to access cartridges
2. With the front cover open, simultaneously press the Secure and Cancel buttons
3. The reset menu will now appear on the LCD display
5. Scroll through the menu to select a color and yield to reset
5. The LCD will read “Accepted” once the reset is complete
Printer Model: MFC-9130CW, MFC-9330CDW, and MFC-9340CDW
1. Press the Cancel (X) button to show the main menu if an error message appears on the LCD display
2. Press the Fax button to make the numeric keypad visible
3. Locate and the Asterisk (Star) button on the numeric keypad. It is important to remember its location as it will not be lit up later when needed
4. Press the Home button to return to the main menu
5. Open the front cover of the printer to access cartridges
6. With the front cover open, press and hold the unlit Asterisk (Star) button for 5 seconds
7. The reset menu will now appear on the LCD display
8. Scroll through the menu to select a color and yield to reset
9. The LCD will read “Accepted” once the reset is complete
If the message persists, try replacing the cartridges with new ones. Our website 123ink.ca provide various types of inks or toners, you can always find the proper cartridges here. We do suggest you have new TN-221 or TN-225 toner cartridges on hand for when the toners need to be replaced.
'/%3E%3C/svg%3E){kind=small}
When I press and hold the unlit asterisk it does nothing. I’ve tried holding it for more than 10 seconds and still nothing happens.
This time I tried it again after shutting off and unplugging the machine and re-starting and it worked! Thank you!
This has worked for me in the past, but today it is not. I have tried multiple times; I have the cover open, and I am sure I am pressing the asterisk spot for minimum 5 seconds, but the menu is not appearing – nothing at all happens. Any tips?? I have a MFC-9340CDW. Just trying to print black & white, but bc Cyan is “empty” it will not let me print anything at all. Thanks
Please try to power off the printer, unplugging it and restart the printer. it should be work for your printer.