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Looking for Warranty Info for Your OEM Printer Cartridges?

by bryanbian
February 4, 2026
in Brother Ink Cartridges, Brother Toner Cartridges, Ink & Toner, Printer Toner Cartridges, Trouble Shooting
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Just in case if you still don’t know, sometimes when you are about to open your printer toner cartridges , you will realized at the corner you might see the OEM text, so what does OEM actually means? The OEM is the abbreviation stand for Original Equipment Manufacturer, in this case the ink/toner cartridges, it means this toner is made by the brand name company, for instance, if you are using an Epson printer, then you will have the Epson OEM ink cartridges and etc…On  the other hands, if the toner is NOT made by the original brand but rather a 3rd party company, we refer this to “compatible ink/toner cartridges” and this is where are the debates arise. The benefit for having this type of cartridge is it’s much cheaper than the OEM brand, but at the same time, it’s has the different policies regard to the warranty, so beware every time when you are using your cartridges and choose the legit company. More info, Check http://www.123ink.ca/.

The structure for the warranty process for OEM printer cartridges, are slightly different compared to the compatible/remanufacture one,  this is often warrantied by the retailer itself, so whenever you got problem with the OEM cartridges, the first thing that you should do is to contact to your manufacture directly, depend on each situation, you will get the replacement if they can prove that your cartridge is defective under the protection of warranty, this is the rules that they have to apply in order to protect the customers’ right.

Generally,  the manufacturer has the obligation to abide their policies, however, that’s not always the case, in order to get receive the warranty serive whenever you got any OEM product, the first thing that you should do is to use the toll free number that have been listed on the cartridges packaging. Copy it down the serial number of your printer device so the customer service team will have the able to verify the product’s warranty. We have share with most popular manufacture as well as their standard warranty period information for their products.

Vendor

Life of Warranty

Customer Service
Phone Number

Warranty Information Link

Brother1 Year1-877-276-8437Brother Warranty
Canon90 Days1-800-652-2666Canon Warranty
DellLife of Supply1-800-822-8965Dell Warranty
Epson30 Days1-800-444-1527Epson Warranty
HPLife of Supply1-800-474-6836HP Warranty
Kodak1 Year1-888-368-6600Kodak Warranty
Konica Minolta1 Year1-877-778-2687Konica Warranty
LexmarkDifferent for each product1-800-438-2468Lexmark Warranty
Okidata90 Days1-800-OKI-DATA
(1-800-654-3282)
Not Available
Ricoh90 Days1-800-RICOH-38
(1-800-742-6438)
Warranty information with each product
Samsung1 Year1-800-SAMSUNG
(1-800-726-7864)
Samsung Warranty
XeroxLife of Supply1-800-821-2797Xerox Warranty

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Comments 1

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