How do I use credit rewards?

After you get credit rewards, you can use it for any future orders. All you need to do is to input the amount you wish to use in the “credit rewards” column. Please refer to the picture below.

Step 1, Check the box of “Click here to use all your credit rewards. ”
Step 2, Fill in the amount of credit rewards you wish to apply to the order. The amount should not exceed your credit rewards balance.

how to use credit rewards

how to use credit rewards

37 comments on “How do I use credit rewards?

    1. vanessawang

      you don`t need to sign up for credit rewards program,if you already bought things from us, you will have your credit rewards in your account.Please check log in your account and check your store credit.

      Reply
  1. Ross Smyth

    I appreciate your reply. But I am not taking about the store credit for buying but for the credit due for a returned cartridge

    How do I access my credit for the returned cartridge that does not seem to come up automatically
    Ross

    Reply
    1. vanessawang

      Dear customer,it’s the same way to apply credit you have in your account issued by us for cartridges returned.please check the video.Thank you very much for your support!

      Reply
    1. andrewlu

      Hi Hart,

      Just simply go to the shopping card and you will find out all the information there regarding to your credit award balance :p

      Reply
  2. Franz Reinthaler

    It seems the folllowing statement under My Account / Credit Awards seems to indicate otherwise and is somewhat misleading:

    “You now have $xx.xx credit rewards available. It will apply to your next order automatically when you check out. The credit rewards is not same as cash back, it only can be used for your next order. Thanks for your support!”

    Thank you!

    Reply
  3. Paul Lazar

    😉 I phonwd for info and placed an order. What a pleasant, courtious,knowledgeable,efficient and amicable employee! ! ! I did not get her name, but she deserves coodos. My order # was 426055. A pat on the back to the “LADY” who took it. Paul Lazar

    Reply
    1. andrewlu

      Hi Helen,

      After logged into your account, please add something to the shopping cart, just for testing purposes; in there you will be able to see your credits amount stored.

      Reply
  4. Lison

    bonjour, j’aimerais savoir, j’avais acheté des cartouches d’encre pour une imprimante canon i850 qui a faites défaut dernièrement, mais j’en avais acheté d’avance quelques unes de chacunes des couleurs. Je me suis faites avoir. J’aimerais savoir si je peux être créditée pour les cartouches qui me restes qui ne sont pas ouvertes et que je pourrais vous retournées. Merci d’avance Je vais acheté des cartouches d’encre pour mon autre imprimante. Lison

    Reply
    1. andrewlu

      Je me suis procuré des cartouches d’encres rechargeables (avec coupon rabais) et je ne suis vraiment pas satisfait du rendement de ses cartouches. Il me reste encore 4 cartouches est-il possible de les échanger pour la marque originale de mon imprimante.
      J’attend une réponse.

      Merci

      Reply
  5. Frederick Sirotek

    Your order form used to be much more user friendly than it is now. The change was NOT for the better
    Fred

    Reply
  6. SR

    I had returned some items in the past and had some store credit. Recently I had placed an order using that store credit, and then changed my mind on the payment method and cancelled it to pay a different way. How long does it take for the store credit to be refunded?

    Reply
  7. Felix

    Your reward program doesnt work as other people already notified you.
    It showed me $9.86 reward money but there was no option on the payment page to claim the reward manually as you suggested.

    Reply
  8. Rick

    I tried to use my credit rewards, but no where on the check-out page does it give me the option to use them. Any help?

    Reply
  9. Juan Manuel

    Im not able to use my credit rewards at checkout. Please need help asap. I have my cart ready for checkout but I want to use my $9.36 credit rewards.

    Reply
    1. ★ThePrinterGuy★

      Hola,

      you should be able to use it and if you still have question regard to credit reward, feel free to contact to our customer service line or live chat and they will guide you step by step!

      BEST,

      Reply
  10. Barry

    Perhaps I’m blind, but I found, as Felix did, that there was no option on the payment page to claim the reward manually as you suggested. Why not simply automatically apply any rewards one has unless one can find where one can change the amount?

    Reply

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